Privacy & Security

Privacy Policy

Your privacy and data security are our top priorities. Learn how we protect and handle your personal information.

Introduction

Banner of Zion Medical Center ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Last Updated: December 2024

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email, phone number, address)
Medical history and health information
Appointment preferences and scheduling information
Payment and insurance information

Automatically Collected Information

We may automatically collect certain information when you visit our website:

IP address and device information
Browser type and version
Pages visited and time spent on our site
Referring website information

How We Use Your Information

We use the information we collect for the following purposes:

Providing medical services and healthcare
Scheduling and managing appointments
Processing payments and insurance claims
Communicating with you about your care
Improving our services and website
Complying with legal and regulatory requirements
Maintaining medical records as required by law

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With your explicit consent
To provide medical care and treatment
With insurance providers for billing purposes
When required by law or legal process
To protect the health and safety of patients
With healthcare providers involved in your care

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Secure data storage and transmission
Regular security assessments
Access controls and authentication
Staff training on data protection

Your Rights

You have certain rights regarding your personal information:

Right to access your personal information
Right to correct inaccurate information
Right to request deletion of your information
Right to restrict processing of your information
Right to data portability
Right to object to processing

To exercise these rights, please contact us using the information provided in the Contact section.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Banner of Zion Medical Center
Enugu State, Nigeria
Phone: 08037519956
Email: [email protected]